Icuci88 Privacy Policy – Personal Data Protection for Malaysian Members

Icuci88 collects various types of information from its members to allow the platform to operate correctly, securely, and in compliance with applicable legal requirements. The information we collect can be grouped into three main categories:

Account Registration Information: When you register a new account at icuci88, we collect your full name, active mobile number, email address, date of birth (for age verification), and the password you create. This information forms the foundation of your account identity on our platform.

Financial and Transaction Information: When you make a deposit using Touch 'n Go eWallet, DuitNow QR, FPX via Maybank2u or CIMB Clicks, GrabPay, Boost, or ShopeePay, icuci88 retains a record of that transaction, including the amount in MYR, the time, and the payment method used. We do not store your credit card number or full bank account details — such sensitive data is handled directly by accredited payment providers that maintain their own security standards.

Platform Activity Information: icuci88 also retains records of your activity on the platform, including games played, bets placed on Malaysia Super League matches, BWF badminton, MPL esports, or other sports, transaction history, login and logout times, as well as the IP address and device information used to access the platform. This information is used primarily for security, fraud detection, and user experience improvement purposes.

Every piece of information icuci88 collects has a specific, legitimate purpose. We use your data solely for the following:

• Account Management: Verifying your identity at login, processing deposits and withdrawals in MYR, sending important account-related notifications, and providing access to icuci88's games and services.
• Security and Fraud Prevention: Identifying suspicious activity, verifying that each account belongs to a single individual, ensuring that deposits and withdrawals come from legitimate sources, and safeguarding the overall integrity of the platform.
• Platform Improvements: Understanding how members use the icuci88 platform helps us improve the interface, speed, game selection, and overall user experience. Aggregated, anonymised data is used for this analysis.
• Service Communications: Sending account-related emails or SMS messages such as registration confirmations, deposit and withdrawal notifications, security alerts, and important updates on changes to icuci88's terms or policies.
• Legal Compliance: To meet applicable Malaysian legal requirements, including identity verification (KYC), mandated transaction reporting, and cooperation with authorised authorities where required by law.
• Marketing Communications (with consent): With your explicit consent, icuci88 may send you information about promotions, bonuses, and the latest offers relevant to your gaming interests. You may withdraw this consent at any time through your account settings or by contacting our support team.

Icuci88 firmly upholds the principle that your personal information will not be shared with any third party without a valid and substantial reason. The following are circumstances under which information sharing may occur:

• Technical Service Providers: icuci88 works with third-party technical service providers that help operate the platform, including cloud service providers, payment processors for Touch 'n Go, DuitNow, FPX, and other e-wallets, as well as gaming software providers. These providers receive only the information strictly necessary to carry out their specific functions, and are contractually bound to maintain data confidentiality and security.
• Legal Requirements: icuci88 may be required to disclose member information to authorised Malaysian authorities when compelled by law, court order, or valid legal process. In such cases, icuci88 will disclose only the minimum information necessary.
• Fraud Prevention: Where icuci88 suspects fraudulent activity, money laundering, or financial crime, we may share relevant information with law enforcement agencies or the financial institutions involved for investigation purposes.

Icuci88 continually invests in robust security infrastructure to protect the personal and financial data of all our members. The key security measures we have in place include:

• 256-Bit SSL Encryption: All communication between your browser or app and icuci88's servers is encrypted using 256-bit TLS/SSL protocol. This ensures that any data transmitted cannot be read by unauthorised parties, even if the communication is intercepted.
• Strict Internal Access Controls: Only icuci88 staff with a legitimate business need are permitted to access member data, and such access is limited to the information required for their specific role. All access is logged and monitored.
• Two-Factor Authentication (2FA): For accounts that require an added layer of security, icuci88 supports two-factor authentication to protect against unauthorised access, even if your password becomes known to another party.
• 24/7 Security Monitoring: Our automated monitoring system operates around the clock to detect suspicious activity, unusual login attempts, and any potential security threats.
• Regular Security Testing: icuci88 conducts regular security audits and penetration testing by independent security experts to identify and address any vulnerabilities before they can be exploited.

Icuci88 uses cookies and similar tracking technologies to enhance your experience on the platform. Below is an overview of the types of cookies we use:

You can manage or disable cookies through your web browser settings. However, disabling cookies that are essential to the platform's functionality may affect your ability to use certain icuci88 features properly, including staying logged in during a gaming session.

All financial transactions at icuci88 are conducted in Malaysian Ringgit (RM) through trusted local Malaysian payment methods. Here is how icuci88 handles your financial information:

• When you make a deposit via Touch 'n Go eWallet, DuitNow QR, FPX Maybank2u, CIMB Clicks, GrabPay, Boost, or ShopeePay, the transaction is processed directly by the respective payment provider. icuci88 does not store sensitive details such as your e-wallet PIN, online banking password, or any login credentials to your payment methods.
• Icuci88 retains transaction records including the amount in RM, date and time, payment method used, and transaction status. These records are kept for member account purposes, transaction dispute verification, and mandatory financial reporting requirements.
• Every financial transaction is protected by 256-bit SSL encryption in transit. Transaction data stored in icuci88's databases is also encrypted for an additional layer of protection.
• Withdrawals will only be processed to the same payment method used for the deposit and under the same name as the icuci88 account holder. This is a standard security procedure that protects you from unauthorised withdrawals.

As an icuci88 member and as an individual covered under Malaysia's Personal Data Protection Act 2010, you have the following rights with respect to the personal data we hold about you:

• Right to Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted by email to support@icuci88.click and will be processed within 14 business days.
• Right to Rectification: If any personal information we hold about you is inaccurate or incomplete, you have the right to request a correction. Contact icuci88 customer support with the relevant supporting documentation to process this request.
• Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data from icuci88's systems. However, this right may be limited in situations where data retention is required by law or necessary to fulfil active contractual obligations.
• Right to Withdraw Consent: For data processed on the basis of your consent (such as marketing communications), you may withdraw that consent at any time without affecting the validity of any processing carried out prior to the withdrawal.
• Right to Complain: If you believe that icuci88 has violated your privacy rights, you have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner.

Icuci88 retains members' personal data only for as long as necessary, based on the purpose of collection and applicable legal requirements. The following are general guidelines on data retention periods:

• Active Account Data: For as long as your account remains active at icuci88, your personal data will be retained to ensure the platform's services continue to function correctly.
• After Account Closure: Once an account is closed — whether at the member's request or for other reasons — icuci88 retains the data required for legal compliance purposes. This is typically for 7 years from the date of closure for financial transaction records, in line with Malaysia's financial reporting requirements.
• Security Records: Access logs and security records are retained for 12 months from the relevant date, unless those records are required for an ongoing investigation.
• Marketing Data: If you withdraw consent for marketing communications, your contact information used for that purpose will be deleted or archived within 30 days of the date consent is withdrawn.

Data that is no longer required for any legitimate purpose will be securely deleted using procedures that ensure it cannot be recovered.

Icuci88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or relevant technological developments.

When significant changes are made to this Privacy Policy — particularly changes that affect how we use your personal data or your rights as a member — icuci88 will endeavour to provide reasonable notice via your registered email or an in-platform notification before those changes take effect.

The "Updated" date shown at the top of this document indicates when this Privacy Policy was last reviewed. Your continued use of the icuci88 platform after any changes are published constitutes your acceptance of the updated terms.

For any questions, concerns, or requests relating to icuci88's Privacy Policy or the handling of your personal data, please use the following communication channels:

• Email: support@icuci88.click — for privacy queries that require a written explanation or documentation. We will respond within 14 business days.
• Live Chat: Available 24 hours a day, 7 days a week via the Live Chat icon within the icuci88 platform. Ideal for general privacy queries that require a faster response.

When contacting us regarding privacy matters, please provide your full name, icuci88 account number, and a brief description of your query or request so our team can assist you as accurately and efficiently as possible.